FEDERAL MINISTRY OF POWER, WORKS & HOUSING

FMPWH

Font Size

REFORMS COORDINATION & SERVICE IMPROVEMENT DEPARTMENT

11 April, 2018

(DIRECTOR REFORMS COORDINATION & SERVICE IMPROVEMENT)





Awaiting Profile...

 

FUNCTIONS OF THE REFORMS COORDINATION AND SERVICE IMPROVEMENT DEPARTMENT

11 April, 2018

Responsibilities include:

1. Manage the Department to serve as focal point for driving all change, reform, innovation and improvement efforts within the Ministry in line with the overall framework set by BPSR. OHCSF and Central Agencies of Government;

2. Work with leadership of the Ministry to identify processes system and services gaps and with BPSR and OHCSF to develop  interventions to eliminate such gaps;

3. Coordinate, drive, monitor and report on the Reform Agenda for the Ministry;

4. Manage and drive SERVICOM aim and initiatives within the Ministry;

5. Troubleshoot service failures and develop proposals to address them;

6. Research and identify good practices that can be adopted /adapted to improve services delivery in the Ministry;

7. Liaise with the Ministry’s Department and the OHCSF to develop, refine, improve and recommend more efficient processes and systems for the Ministry to achieve its objectives;

8. Develop and launch initiative to drive and mainstream a continuous service improvement culture within the Ministry;

9. Develop and deploy change management tools and practices to institute sustainable improvement in the Ministry;

10. Assist the leadership of the Ministry to articulate and coordinate their change agenda in line with service policies and standards.

 

ORGANOGRAM REFORMS COORDINATION AND SERVICE IMPROVEMENT DEPARTMENT

11 April, 2015
Records 1 to 3 of 3
Photo News
2 March, 2018

CONSTRUCTION OF TUDUN WUSS BARAZA DURR ZUMBUL POLCHI DOT KWANAR ROAD IN BAUCHI STATE

Construction of Tudun Wuss Baraza Durr Zumbul Polchi Dot Kwanar Road in Bauchi State

Click To View More Pictures

Photo News
26 November, 2018

FASHOLA DECLARES OPEN CAPACITY BUILDING WORKSHOP FOR FEDERAL CONTROLLERS OF WORKS IN THE MINISTY OF POWER WORKS HOUSING IN KADUNA STATE

Hon Minister of Power Works Housing Mr Babatunde Fashola SAN middle Director Highways North East Zone Engr Rufai Mohammed left and Acting Director Human Resources Mr Ahmed Iya right during the Opening Ceremony of the Capacity Building Workshop for Federal Controllers of Works in the Ministry of Power Works Housing with the theme Learning and Deveploment for Greater Stature at the Fifth Chukker Polo Ranch Jos Road Kaduna State on Monday 26th November 2018

Click To View More Pictures